Business Waste Removal Tower Hamlets Accessibility Statement

This accessibility statement explains how our Tower Hamlets business waste removal service approaches digital accessibility and inclusive design. We aim to provide an accessible experience for customers seeking business waste collection in Tower Hamlets, ensuring that information about commercial waste removal and recycling is usable for people of all abilities. Our commitment focuses on practical, measurable steps toward inclusion.

We follow internationally recognised standards, primarily WCAG 2.1 AA, as our baseline for on-site content and transactional pages about waste removal services for businesses in the Tower Hamlets area. Achieving and maintaining WCAG 2.1 AA compliance means we address contrast, text resizing, semantic HTML, and accessible form controls to support people using assistive technologies.

Our accessible business waste removal Tower Hamlets pages are tested for readability, clear navigation and consistent structure. We design content so that screen-reader support is effective: headings, landmarks, and ARIA attributes are used appropriately to help users understand and operate the site without visual cues.

We provide strong keyboard navigation across pages about commercial waste removal in Tower Hamlets. Keyboard users can reach all interactive controls, forms and booking elements using standard tab and shift-tab order. Focus indicators are visible and logical, and modal dialogs and overlays follow best practices to trap and return focus correctly.

Key features implemented include:

• Clear headings and landmarks so assistive technologies can navigate quickly through information about business rubbish collection in the borough.
• Keyboard operability for all menus, booking widgets and interactive maps.
• Readable text with adjustable sizes and sufficient contrast for signs, schedules and pricing details.

We also invest in training content authors and developers on accessible authoring and inclusive content for Tower Hamlets commercial waste services. This includes guidance on alternative text for images, meaningful link text, and using plain language to make procedures and FAQs easy to follow.

Our approach to ongoing accessibility testing includes both automated scans and user testing with people who use screen readers and other assistive technologies. Manual checks complement tools to find issues automated tests might miss, such as logical reading order or contextual meaning in complex tables used for service schedules.

We prioritise fixes based on safety, frequency of use, and impact. When changes are made to booking flows or service descriptions for Tower Hamlets waste removal services, accessibility checks are part of the release process to minimise regressions and maintain compliance.

If you encounter any barriers when using our pages about business waste removal in Tower Hamlets, please let us know so we can help and improve. We provide an accessible contact pathway for accessibility requests via the site’s accessibility request option; requests are handled promptly and with confidentiality. Please describe the issue and the assistive technology you use so we can reproduce and resolve the problem quickly.

We welcome reports and suggestions about how to make information on business waste collection in Tower Hamlets clearer and easier to use. While we cannot provide direct contact details here, an accessibility contact channel is available on our platform where you can submit requests, ask for alternative formats, or request assistance with online forms.

Limitations and alternatives

Some older documents or third-party integrations related to waste removal in Tower Hamlets may not fully meet WCAG 2.1 AA. In such cases, we work to provide accessible alternatives, summaries or human-assisted support to ensure no one is excluded from accessing essential business waste removal information and services.

Monitoring and updates

We review this statement and our accessibility performance regularly. Updates will be documented and improvements scheduled. Our goal is continuous enhancement to ensure equitable access to all our Tower Hamlets business waste and commercial recycling services.